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Warranty Terms

Right of withdrawal (for distance contracts with natural persons)
  1. You can use the rights of withdrawal and return the product within 14 calendar days from the moment of purchase. To avoid confusion, please, at the moment of product arrival check if the product is consistent with what was ordered - the manufacturer, model, color, size and other relevant parameters. Latvian legislation requires that the vendor is obliged to repay the money paid for the purchase within 14 working days. Goods for the right of withdrawal will be accepted and reviewed by Latvian statutory order.
  2. If you want to exercise the right of withdrawal - please note the following recommendations:
  • check, but do not use a product;
  • do not open the audio recording, video recording or computer software packages (also applies to the handheld navigation devices, the tablet software, etc.);
  • save and do not damage the original product packaging and assembly (sealed plastic packages can be carefully and thoroughly open with a knife or scissors).
  1. In case you still want to reject the goods, bring them to Baltic Data office in Riga, Deglava street 50, LV-1035, at working days 9:00 to 18:00 or to any Baltic Data shop. Do not forget purchase receipt and warranty card (in case a manufacturer or distributor of goods has included one in the package). You will have to bear the direct costs of returning the goods.
  2. Contract withdrawal form is available here.


  1. Internet sales are regulated by the Cabinet of Ministers regulations No.255. Paragraph 19 of these rules provides that the consumer* have the right to withdraw from the contract within 14 calendar days and return the item to the seller. At the same time, Article 12, Part 11 of the Law on the Protection of Consumer Rights states that "The consumer is responsible for the decrease in the value of the product if the product is used for a purpose other than to clarify the nature, properties and operation of the product."
  2. The product may differ fromn photos shown in In order to specify product features or to avoid misunderstandings, please contact by e-mail: or phone 67222654.

​* hereinafter referred to as the consumer, according to "Consumer Protection Law" Article 1, part 3 is "a natural person who expresses a wish to purchase, purchases or might purchase or use a product or service for purposes not related to its business or professional activities." 



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